Privacy Policy
Your privacy is important to us. This policy explains how ConstructVision collects, uses, and protects your personal information.
Last Updated: December 2024
1. Introduction
ConstructVision ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website constructvision.company, use our services, or engage with our construction projects.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms or request quotes for construction services
- Subscribe to our newsletter or mailing lists
- Create an account on our client portal
- Participate in surveys, contests, or promotions
- Communicate with us via phone, email, or other methods
- Submit project specifications or documentation
2.2 Types of Personal Information
The personal information we collect may include:
- Name, email address, phone number, and postal address
- Company information (for commercial clients)
- Project-related information and preferences
- Payment and billing information (processed securely by third-party providers)
- Communication preferences and marketing consents
- IP address, browser type, and device information
- Cookies and similar tracking technologies data
2.3 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring website, pages you viewed, and the time and date of your visit. This information helps us improve our website and services.
3. How We Use Your Information
We use the information we collect for various purposes, including:
Service Provision
Providing construction services, project management, and customer support
Communication
Responding to inquiries, providing estimates, and keeping you updated on project progress
Marketing
Sending newsletters, promotional materials, and information about new services
Website Improvement
Analyzing usage patterns to enhance user experience and website functionality
Legal Compliance
Complying with legal obligations, industry standards, and regulations
Security
Detecting, preventing, and addressing fraud, security breaches, and technical issues
4. Information Sharing and Disclosure
4.1 Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or serving our clients. These parties are contractually obligated to use your information only as necessary to provide services to us.
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
4.4 No Sale of Personal Information
We do not sell, rent, or lease your personal information to third parties for their marketing purposes.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
- Encryption: SSL/TLS encryption for data transmission
- Access Controls: Restricted access to personal information on a need-to-know basis
- Regular Audits: Periodic security assessments and vulnerability testing
- Employee Training: Ongoing privacy and security training for our staff
- Secure Storage: Encrypted databases and secure server infrastructure
- Backup Procedures: Regular data backups with secure storage
Important: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
6.1 Access and Portability
You have the right to request access to the personal information we hold about you and to receive your data in a portable format.
6.2 Correction and Updates
You can request that we correct or update any inaccurate or incomplete personal information.
6.3 Deletion
You have the right to request deletion of your personal information, subject to certain legal limitations and legitimate business needs.
6.4 Opt-Out
You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
6.5 Cookie Preferences
You can control cookies through your browser settings. For more details, see our Cookie Policy.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods include:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Project Data | Duration of project + 7 years | Legal and warranty requirements |
| Client Contact Information | Active relationship + 3 years | Customer service and follow-up |
| Marketing Data | Until opt-out or 2 years | Marketing campaign management |
| Website Analytics | 26 months maximum | Website improvement and insights |
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. When we transfer your information, we ensure appropriate safeguards are in place to protect it in accordance with this Privacy Policy and applicable laws.
8.1 Adequacy Decisions
Where applicable, we rely on adequacy decisions issued by relevant authorities to facilitate international transfers of personal data.
8.2 Standard Contractual Clauses
We implement standard contractual clauses approved by relevant authorities to ensure adequate protection for international data transfers.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you of significant changes via email or website notice
- Obtain your consent for material changes where required by law
- Provide a summary of key changes for easy understanding
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
ConstructVision
SM Seaside City Cebu
Cebu City, Philippines
Phone: +63 32 410 7788
Email: [email protected]
Business Hours
Monday - Friday: 8:00 - 17:00
Saturday: 8:00 - 12:00
Sunday: Closed
For privacy-related inquiries, please mark your communication as "Privacy Request" to ensure prompt attention.